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3 metrics to track to improve operations in senior living.

Choosing the right metrics is critical to ensuring that your organization balances service quality, staff efficiency, and resident well-being. Read this blog to understand what metrics are critical to track, why they matter most, and which innovations can help you measure care accurately.

3 metrics to track to improve operations in senior living

In today’s operating environment, ongoing staffing challenges and rising resident acuity demand a data-driven approach to operations. Choosing the right metrics is critical to ensuring that your organization balances service quality, staff efficiency, and resident well-being. Read this blog to understand which metrics are critical to track to ensure optimal care delivery and operational performance. You’ll understand why they matter most, as well as which innovations can help you measure accurately.

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The top three risks of increasing acuity in senior living

Occupancy rates are improving for some markets in senior living, with NIC predicting a recovery of pre-pandemic levels in 2024. But the increase in new residents represents an increasingly older demographic, with greater care needs. With increasing acuity for residents comes increasing risk for operators. What are the top three risks of increasing acuity in senior living? And what options do operators have for mitigating them? Read our latest blog to uncover the answers to those questions and more, including understanding how next-gen AI can break the acuity creep cycle to help solve senior living’s current staffing dilemma, alleviating resource strain and elevating care.

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